Swimming tickets
Swimming tickets and prices for Hampstead Heath’s Bathing Ponds and Parliament Hill Lido.
All tickets are pay on entry during non-bookable sessions. Bookable sessions take pace only in the summer months from towards the end of May to early September.
Ticket prices valid to 31 March 2027
Bathing Ponds - All year prices
| Adult | Concession and under 16s |
| £5.00 | £3.00 |
Lido - Winter prices
| Adult | Concession | Junior |
| £5.00 | £3.00 | £1.50 |
Sauna - Winter only
| Adult | |
| Winter (October to May) | £7.00 |
Lido - Summer prices
| Time | Adult | Concession | Junior |
|---|---|---|---|
| Breakfast | £5.00 | £3.00 | Free |
| Morning | £8.80 | £5.20 | £2.70 |
| Afternoon | £8.80 | £5.20 | £2.70 |
| Evening | £5.00 | £3.00 | n/a |
If you swim regularly, a season ticket works out at very good value.
Buy or renew a season ticket, or order a replacement band
| Location | Duration | Adult | Concession |
|---|---|---|---|
| Lido | 6 months | £171.00 | £102.00 |
| Lido | 12 months | £252.00 | £152.00 |
| Bathing Ponds | 6 months | £83.00 | £50.00 |
| Bathing Ponds | 12 months | £157.00 | £94.00 |
| Lido & Bathing Ponds | 6 months | £216.00 | £130.00 |
| Lido & Bathing Ponds | 12 months | £348.00 | £209.00 |
Ticket prices valid to 31 March 2027
Partnership with Loylap
The City of London Corporation is working with Loylap as a Service Partner to manage the Wristband Season Ticket Holder accounts. LoyLap do not share your personal data or contact information with 3rd parties and expressly do not use your information for marketing purposes.
As a season ticket Loylap will invite you to create an optional account with them which will not affect the use of your wristband to gain access to swimming.
Terms and conditions of the season ticket
- Season Tickets are active from the moment of purchase.
- Season Ticket wristbands are non-transferable.
- Season Ticket wristbands must be collected within 3 months of purchase.
- Season tickets can be renewed no sooner than one calendar month ahead of their expiry date.
- There is a £5 fee to replace Season Ticket wristbands.
- Season Ticket wristbands are non-refundable (except where Season Ticket wristbands have been suspended by the City of London Corporation).
- Season Ticket wristband holders do not have priority access when an entry queue is operating (see note 1).
- With prior notice the Bathing Ponds and Lido may be closed to facilitate staff training, facility maintenance and additional cleaning.
- Applications for Concession Season Ticket wristbands are subject to verification of the supporting documentation which has been uploaded as part of your application.
- A Carer Season Ticket may only be used when accompanying an eligible Swimmer and may not be used for access to the Bathing Ponds or Lido at other times. Applications for a Carer Season Ticket will be considered and granted on a case-by-case basis. A Carer Season Ticket may be revoked should it be used except for the purpose of accompanying an eligible Swimmer (see note 2).
- A Season Ticket wristband may be revoked should a swimmer enter either the Bathing Ponds or Parliament Hill Fields Lido outside of the advertised opening hours, or in contravention of a Lifeguards instruction.
- A Season Ticket wristband may be revoked should a holder be found to be swimming in any non-Lifeguarded Pond on the Heath.
- A Season Ticket Wristband must be touched-in when entering either the Bathing Ponds or Parliament Hill Fields Lido (see note 3).
- There may be occasions, when the Lido or Ponds need to be closed at short notice, for example due to lightning storms, poor water quality or essential maintenance. We will not extend or refund season tickets on these occasions, but we will always try to offer alternative swimming options for season ticket holders.
Notes:
- For the avoidance of doubt, pre-bookable sessions constitute an entry queue being in operation.
- Carer wristbands are issued to the supported swimmer, not the carer and the profession of Carer does not constitute eligibility for a Carer Season Ticket in itself.
- If a season ticket holder cannot touch-in their wristband (for example if they have lost it or do not have it with them) and cannot show a valid receipt less than 11 days old, a fee will be charged for that swim.
Concessionary rates are available to under 18s, those in receipt of certain State Benefits, Disabled people, Students, and 60+ years. See details below:
Concession eligibility |
Examples of suitable documents*We accept copies and pictures on phones |
|---|---|
| 60+ years | Older Person’s Freedom Pass, picture of passport, formal letter or document with age or date of birth |
|
Receipt of certain State Benefits:
|
Letter confirming receipt of relevant benefit, screen shot inside online account/portal, redacted bank statement showing payments received with relevant reference information. |
| Disabled swimmers |
Document confirming receipt of a disability benefit, Blue Badge, Access Card, or other recognised third-party evidence. |
| Student status |
Proof of enrolment on a structured course at a recognised** institution: Student ID Card (with expiry date), letter from University or College, Student loan letter, Higher education support letter, Council tax exemption, Student affiliation card. ** listed on the UK Register of Learning Providers. |
| 16-18 years old | Evidence of being in full time education, apprenticeship or training. Or evidence of volunteering whilst in part-time time education, apprenticeship or training. |
| Under 16 years | Oyster Zip Card, picture of passport, formal letter or document with age or date of birth. |
*This list is not exhaustive, other forms of evidence will be considered.
Requirements for eligibility evidence
To receive a concessionary rate, swimmers must provide evidence to demonstrate their eligibility for that concession.
Evidence must display:
- The swimmer’s full name
- Confirmation of the relevant criteria according to concession being claimed (e.g. student status, age or date of birth, title of benefit received, etc.)
- If the concessionary status is subject to expiry, the evidence must be current (i.e. in date) or dated within 3 months. In cases where evidence is issued annually, or similar, additional corroborative supporting evidence is required.
- Formal documents must show relevant headers and footers demonstrating the source of the document.
Swimmers under 16 years and 60+ years can swim free of charge up to 9.30am on production of proof of age.
Where swimmers require, they can be accompanied by a Carer. Carers swim free-of-charge when accompanying the supported swimmer. Swimmers can demonstrate their need for a Carer by providing evidence or spoken information at Reception.
Parents are not considered Carers unless the child has additional impacting needs and is 8+ years.
If you are a season ticket holder who requires a Carer to be able swim, you may apply for a Carer Season Ticket for use by your Carer each time you swim.
Carer Season Tickets are issued in addition to, and as a duplicate of, the supported swimmer's own Season Ticket and are issued in the supported swimmer’s name.
A Carer Season Ticket may only be used when accompanying an eligible Swimmer and may not be used for access to the Bathing Ponds or Lido at other times. Applications for a Carer Season Ticket will be considered and granted on a case-by-case basis. A Carer Season Ticket may be revoked should it be used except for the purpose of accompanying an eligible Swimmer.
Refunds and Changes to Swimming Tickets
Drop-In, Pay-As-You-Go and online tickets
Tickets may be cancelled up to 48 hours before the session start time for a refund less cancellation fees. All refunds are managed by the swimmer in their Xn Leisure account.
No refunds are given for:
- cancellations made after the 48-hour cut-off time;
- non-attendance (no-shows);
- tickets purchased in error;
- use of a session without swimming, including where a swimmer chooses not to enter the water;
- swimmers who are unable to swim or do not meet the requirements for entry;
- dissatisfaction with water conditions or other aspects of the swimming environment;
- refusal of entry or removal from site due to a breach of site rules.
Temporary weather-related interruptions do not give rise to refunds. Refunds are only provided where a venue closes entirely for the day.
Season Tickets
- If a Season Ticket has been purchased in error, it may be cancelled within 7 days of purchase for a refund. Requests must be made in writing to the Hampstead Heath Swimming Team.
- Season Ticket types cannot be changed after purchase, including adding or removing access to the Lido or Bathing Ponds.
- Requests to pause a Season Ticket are considered only in cases of unforeseen medical conditions.
- Requests will not be considered where the condition was known or foreseeable at the time of purchase.
- Requests must be made within 3 months of the date the medical condition first prevented the swimmer from swimming.
- Requests must be supported by confirmation from a recognised healthcare professional that the swimmer was not fit to swim or is advised not to swim for the relevant period. Detailed medical information is not required and should not be submitted. The Hampstead Heath Swimming Team is not medically trained and cannot assess how a condition affects an individual.
- Requests must be made in writing to the Hampstead Heath Swimming Team.
If you cannot use our online systems please visit any of our venues and speak to a member of staff, or, if you can, email the Hampstead Heath Swimming Team.