Childcare and Early Years

Best Start in Life Family Hubs

You can find a range of information about services available to families on our Best Start Family Hub.

Our Family Information Service (FIS) and Local Offer

Our FIS website offers free and impartial information about local services and events available to children, young people and families living and working in the Square Mile. This includes information about childcare, stay and play sessions, schools, health and wellbeing, services for children and young people up to 25 years old who have Special Educational Needs and/or Disabilities, adult learning and skills, etc. 

You can contact FIS any weekday from 9am - 5pm by telephone: 020 7332 1002 or contact the FIS Team.

How to share feedback or make a complaint

If you are unhappy with the service you’ve received from us, or if something hasn’t gone to plan, please get in touch. A member of our team will respond as soon as possible.

You can contact us by emailing our department's complaints team.